MEDICAL ACCESS ASSISTANT:
Each client custom Medical Provider Network (MPN) provides the services of a Medical Access
Assistance (MAA), which is available through a TOLLFREE number Monday through Saturday from 7AM to 8PM (PST) to assist with finding a medical provider and
getting an appointment.
For MAA assistance, you can contact our TOLLFREE medical access assistance line by calling (866) 272-6903. If telephone contact is unavailable, please
email the help desk at AARLAMAA@snp-plus.com, or send a Fax to (714) 892-4825.
If you have a general question, problem, or complaint regarding the MPN, such as, but not limited to the
provider listing, process, or medical providers you can contact one of our MPN contacts as follows:
Please contact the Signature Networks, Plus (SNP) MPN
Contact by calling the TOLLFREE number at (866) 272-6903, or you can email the
MPN Contact help desk at AARLAMAA@snp-plus.com, or you can send a Fax to